Administrative Officer R18?
An eligibility list may be established.
Bring your strong leadership and communications skills to this critical role
The Ministry of Children and Family Development provides services that support healthy, safe environments where children and youth are connected to their family and community. Dedicated ministry professionals make a positive difference in the lives of thousands of children and families in British Columbia.? Each year, Ministry of Children & Family Development (MCFD) services reach?about 155,000 children and families, representing approximately 17 per cent of all B.C. children and youth.
In this position you will supervise a team of Adjudicators responsible for assessing clients’ status in relation to program legislation and/or guidelines. The role works for a program that determines client status in relation to government programs, legislation and regulations.?As the Team Lead, you will?supervise a work unit responsible for assessing and approving non-routine cases.??As an?effective supervisor, you serve as a positive role model for your team, promoting a collaborative and productive work environment and ensuring timely service delivery.? In addition to leading?your team,?in this role you will also analyze?current systems and work processes to problem solve and determine improvements?that address issues and improve efficiency of processing and make recommendations for resolution.
If you are a confident leader with innovative ideas, we look forward to your application.
The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile.? For specific position related enquiries, please contact ทดลอง เล่น ฟรี sbobetJennifer.Bode@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.? For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
- Grade 12 graduation or equivalent (GED).
- Experience providing client service in an administrative environment.
- Experience interpreting, applying and making complex decisions regarding legislation, regulations and/or policies.
- 1 year recent (within the past 5 years) experience supervising a group of staff, including activities such as performance planning/management, attendance/leave management, directing work, etc. (preference may be given for supervising 5 or more staff).
Preference may be given to applicants with:
- Diploma, Certificate or higher in a related field.
- Experience with electronic case/file management systems and applications (i.e. ICM, or other).
- Course in human resources (i.e. labour relations, performance management, etc).
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) will be required.
Cover letter required: NO – Please do not submit a cover letter as it will not be reviewed.
Resume required: YES – A resume is required as part of your application, however, it?may not?be used for initial shortlisting purposes.
Questionnaire: YES (COMPREHENSIVE) – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.